Effective January 1, 2024
This Privacy Policy (or “Policy”) explains how Good Gaming Inc. (“we” in this Policy) uses, collects or otherwise processes the personal data of the end users (“you” in this Policy) in our Services (defined below). This Policy also explains what rights you have related to our processing of your personal data.
In this Policy, the term “Services” refers to our games, websites, and any other services offered by us, unless a separate notice is supplied with a particular service. The term “Personal Data” refers to any data that relates to you as an identifiable individual.
Please note that some parts of our Services may link to properties controlled by third parties. Such properties are not governed by this Policy and the operators of those properties may process your Personal Data in accordance with their own policies.
This Policy includes information pertaining to your rights and is a supplement to our Terms of Service, which govern your use of the Services. Please note that we may from time to time update this Policy by posting a new version on GoodGaming.com. If we make any material changes, we will notify you by posting a notice in the Services prior to the change becoming effective. Your continued use of the Services after the effective date will be subject to the updated Policy.
DATA CONTROLLER
In this Policy the term “Data Controller” means an entity that decides how and why Personal Data is processed. The data controller for our Services is Good Gaming Inc., 415 McFarlan Road, Suite 108, Kennett Square, PA. 19348.
By using the Services, you hereby consent and agree that some Personal Data may be shared with our partners that we work with. These partners are individual data controllers independently determining how they process your Personal Data. For more information on how our partners process your Personal Data please review our list of partners to review their privacy policies.
HOW TO CONTACT US
If you have questions about data protection or if you have any requests for resolving issues with your Personal Data, we encourage you to primarily contact us through our games so we can reply to you more quickly. You can also reach us and our designated Data Protection Officer by email at [email protected].
WHY WE PROCESS YOUR DATA
We use your Personal Data for various purposes in connection with your use of the Services. The purpose and types of Personal Data are listed by their basis below.
Performance of contract. In order to provide you with the Services we process Personal Data necessary to:
- create accounts and allow you to play our games and use our Services;
- operate the Services;
- verify and confirm payments;
- provide and deliver products and services you request; and
- send you communication related to the Services.
Legitimate Interests. In order to make our Services more enjoyable we process your Personal Data in order to:
- update and develop player profiles;
- develop and improve the Services and player experience;
- manage our relationship with you;
- provide social features as part of the Services;
- customize your Services experience;
- respond to your comments and questions and provide player support;
- provide you offers in the Services related to other Good Gaming Inc. products and services;
- send you related information, such as updates, security alerts, and support messages; and
- enable you to communicate with other players.
Legitimate Interests. In order to keep the Services safe and fair we process your Personal Data to:
- analyze and monitor use of the Services and their social features;
- moderate chats either automatically or manually;
- take action against fraudulent or misbehaving players; and
- prevent harassment and cyber-bullying.
Legitimate Interests. In order to promote and monetize our Services to you, we may process your Personal Data to:
- show non-targeted ads to you in our Services, either from us or our advertising partners;
- keep track of your activity in our Services to learn about your interests;
- keep track of installations and installation source of our games;
- measure, analyze and improve the effectiveness of our advertising both in and outside of the Services; and
- send you communications about offers, rewards, events, or other news related to the Services.
Consent. By using the Services, you provide your consent that we may process your Personal Data in order to:
- share it with our advertising partners for their independent use. These uses may include creating a personalized ad profile about you, selecting personalized ads for you, measuring ad performance, generating audience insights, and other uses:
- to send you newsletters or other similar communication if you have subscribed to them; and
- any other purposes as described in the relevant consent screen in the applicable Services.
THE PERSONAL DATA WE PROCESS
Your Personal Data is being processed and collected throughout your use of the Services, such as technical data related to your device or internet connection. While some Personal Data is processed automatically, some may require your input, such as providing a user name to be used in the Services.
We process data you provide in the Services, such as:
- player nickname entered in-game;
- in-game chat messages; and
- other data you choose to give us (such as your email address and information in player support tickets).
We process Personal Data automatically as part of delivering the Services, such as:
- your IP address and mobile device identifiers (such as your device ID, advertising ID, MAC address and IMEI);
- data about your device, such as device name and operating system, browser type and language;
- data we collect with cookies and similar technologies (see more below);
- coarse location data (country or city-specific); and
- we also may create a Good Gaming Inc. and/or game-specific ID for you when you use the Services.
We process personal collected or enriched with data from our partners:
- data we receive if you link a third-party tool with the Services (such as login using your Facebook or Google account);
- demographic data (such as to determine the coarse location of your IP address);
- data to fight fraud (such as refund abuse in games);
- data from platforms that the games run on (such as to verify payment); and
- data for advertising and analytics purposes, so we can keep improving our games.
WHO CAN ACCESS YOUR DATA
Apart from Good Gaming Inc., your Personal Data can be accessed by others in the following situations:
Other players and users
Social features are a core component of our games. Other players and users may, for example, see your profile data, in-game activities and read the messages you have posted.
Partners working for Good Gaming Inc.
Good Gaming Inc. has partners to perform certain services on our behalf. These partners process your data only at and according to Good Gaming Inc.’s instructions in order to provide the Services, such as hosting, player support, advertising, analytics and fraud prevention.
Good Gaming Inc.’s development partners
Good Gaming Inc. may publish games developed or maintained by other game development companies. These development partners may process your Personal Data for the purposes described herein and where applicable, working as joint controllers of the processed data together with Good Gaming Inc. These partners are listed at Good Gaming Inc. Partners at good-gaming.com.
Other companies and public authorities
In order to combat fraud and illegal activity, we may exchange data with other companies and organizations and provide it to public authorities in response to lawful requests.
We may also disclose your data based on your consent, to comply with the law, or to protect the rights, property or safety of us, our players or others.
Advertising and social media partners
The Services include features from our partners, such as social media interaction tools and in-game advertising. A list of these partners is available at good-gaming.com. These partners may access your data and operate under their own privacy policies. We encourage you to check their privacy policies to learn more about their data processing practices.
Special Notification for California Residents — Your California Privacy Rights
Under the California Consumer Privacy Act of 2018 (“CCPA“), California residents have certain rights around Good Gaming Inc.’s collection, use, and sharing of their personal information. California law permits users of the Services that are California residents to request certain information regarding our collection and disclosure of personal information. To make such a request, please send an email to [email protected] or call 773-698-6047.
Do Not Sell My Personal Information: California residents may also opt out of the sale of their personal information by sending us an email stating your request or by filling out the following form: https://good-gaming.com/do-not-sell-data/
California Do Not Track Disclosure: Note that we do not respond to browser do-not-track (DNT) signals.
If you are a resident of California, you have the right to request to know what personal information has been collected about you, and to access such information. You also have the right to request deletion of your personal information, though exceptions under the CCPA may allow Good Gaming Inc. to retain and use certain personal information notwithstanding your deletion request. You may send your request for access to that information or deletion by email to [email protected] or call 773-698-6047. We will not discriminate against you for exercising your rights under the CCPA. An agent may submit a request on your behalf, but you must verify that your agent is authorized to do so.
Separate from the CCPA, California’s Shine the Light law gives California residents the right to ask companies what personal information they share with third parties for those third parties’ direct marketing purposes. Such requests must be submitted to us at [email protected], by phone at 773-698-6047, or in writing at Good Gaming Inc., 415 McFarlan Road, Suite 108, Kennett Square, PA. 19348, Attn: Legal.
California privacy rights requests must include the reference “Request for California Privacy Information” in the subject line, and in the body of the message, and must include an email address or mailing address that we may use for the response. We reserve the right not to respond to requests submitted other than as specified above.
DATA RETENTION
We will keep your Personal Data for as long as necessary to achieve the purposes for which it was collected, including to provide you with the Services or to comply with any legal, accounting, or reporting requirements. We periodically delete or de-identify inactive accounts or other data in our Services.
After the applicable retention period, we will either delete or de-identify your Personal Data or, if neither deletion or de-identification is possible (for example, due to data being stored on a backup server), isolate your data from further processing until deletion or de-identification is possible. We may continue to use any data that is not identifiable to you (for example, aggregated data).
HOW WE PROTECT YOUR DATA
In order to help ensure a secure and safe player experience, we are continuously developing and implementing administrative, technical and physical security measures to protect your data from unauthorized access or against loss, misuse or alteration.
All data security measures are adopted in order to provide a level of security appropriate for the degree of risk involved. These measures are designed to protect your data against accidental or unlawful destruction, loss, or alteration as well as unauthorized disclosure or access. The specific measures typically include, encryption in transit, pseudonymization of identifying data where feasible, controls to limit access to services or systems that contain Personal Data, and maintaining procedures to handle any suspected security incidents. Please consider that the internet is an inherently insecure environment and we cannot guarantee absolute security for your data.
YOUR RIGHTS AND OPTIONS
Your rights regarding your Personal Data
You have the right to a copy of your personal information to be supplied to you in an electronic format upon request.
You also have the right to correct your data, have your data deleted, object to how we use or share your data, and the right to restrict how we use or share your data. If certain Personal Data is processed based on consent given by you, such consent can also be withdrawn by you at any time, for example in the applicable game’s settings.
We will respond to all requests within a reasonable time frame. If you live in the European Economic Area and have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact your local data protection authority within the European Economic Area for unresolved complaints.
You can contact us at [email protected] or by using the “Contact Support” feature available in some of our Services.
Opt-out of targeted advertising
You can always opt-out of directed advertising in our games by checking the privacy settings of your device or by using the applicable opt-out function provided by Good Gaming Inc.’s Partners. Please review your device’s user manual or the applicable Partner privacy policy on how to do so. If you do not want third-party advertisers to collect your information for the purpose of sending you interest-based ads, you may opt-out by clicking here. Also, certain third-party advertisers that deliver behavioral advertising are members of the Network Advertising Initiative (“NAI”). You may prevent NAI member companies from collecting preference data about you by following the NAI directions here. Note that this opt-out option does not prevent all ads. You may continue to receive generic ads.
COOKIES AND SIMILAR TECHNOLOGIES
Nearly all websites today use cookies or similar technologies (such as local shared objects or web beacons). A “cookie” is a small file your browser stores when told to do so by a website. Cookies can be set by either the website you visit or a third party involved in providing content, functionality, or services such as analytics or advertising for the website. Cookies are typically used to make a user’s experience more efficient and to identify or “remember” your device, to enable functionality, facilitate audience measurement, improve performance, or remember your online shopping cart contents, for example.
When you visit our websites you may be prompted to make a choice regarding cookies. Some cookies may be strictly necessary for the operation of the websites, where some may be optional. All cookies will be used and stored on your device independent of your choices regarding other types of cookies. You can also control the use of cookies using your browser or device settings for example by disabling some or all cookies or configuring your browser or device to notify you when cookies are being set. Please note that disabling cookies may affect your ability to use the Services.
This website uses cookies to personalize content and ads, to provide social media features, and to analyze our traffic. We also share information about your use of our site with our social media, advertising, and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.
Cookie declaration last updated on 11/23/23 by Cookiebot:
Necessary (3)
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
| Name | Provider | Purpose | Expiry | Type |
| CONSENT | YouTube | Used to detect if the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for GDPR-compliance of the website. | 2 years | HTTP Cookie |
| CookieConsent | Cookiebot | Stores the user’s cookie consent state for the current domain | 1 year | HTTP Cookie |
| wpEmojiSettingsSupports | Good-Gaming.com | This cookie is part of a bundle of cookies which serve the purpose of content delivery and presentation. The cookies keep the correct state of font, blog/picture sliders, color themes and other website settings. | Session | HTML Local Storage |
Statistics (5)
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
| Name | Provider | Purpose | Expiry | Type |
| _ga | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 2 years | HTTP Cookie | |
| _ga_# | Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit. | 2 years | HTTP Cookie | |
| _gat | Used by Google Analytics to throttle request rate | 1 day | HTTP Cookie | |
| _gid | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 1 day | HTTP Cookie | |
| td | Registers statistical data on users’ behavior on the website. Used for internal analytics by the website operator. | Session | Pixel Tracker |
Marketing (19)
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.
| Name | Provider | Purpose | Expiry | Type |
| _fbp | Meta Platforms, Inc. | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. | 3 months | HTTP Cookie |
| ads/ga-audiences | Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites. | Session | Pixel Tracker | |
| LAST_RESULT_ENTRY_KEY | YouTube | Used to track user’s interaction with embedded content. | Session | HTTP Cookie |
| lastExternalReferrer | Meta Platforms, Inc. | Detects how the user reached the website by registering their last URL-address. | Persistent | HTML Local Storage |
| lastExternalReferrerTime | Meta Platforms, Inc. | Detects how the user reached the website by registering their last URL-address. | Persistent | HTML Local Storage |
| LogsDatabaseV2:V#||LogsRequestsStore | YouTube | Pending. | Persistent | IndexedDB |
| remote_sid | YouTube | Necessary for the implementation and functionality of YouTube video-content on the website. | Session | HTTP Cookie |
| TESTCOOKIESENABLED | YouTube | Used to track user’s interaction with embedded content. | 1 day | HTTP Cookie |
| VISITOR_INFO1_LIVE | YouTube | Pending. | 180 days | HTTP Cookie |
| VISITOR_PRIVACY_METADATA | YouTube | Stores the user’s cookie consent state for the current domain. | 180 days | HTTP Cookie |
| YSC | YouTube | Pending. | Session | HTTP Cookie |
| YtIdbMeta#databases | YouTube | Used to track user’s interaction with embedded content. | Persistent | IndexedDB |
| yt-remote-cast-available | YouTube | Stores the user’s video player preferences using embedded YouTube video. | Session | HTML Local Storage |
| yt-remote-cast-installed | YouTube | Stores the user’s video player preferences using embedded YouTube video. | Session | HTML Local Storage |
| yt-remote-connected-devices | YouTube | Stores the user’s video player preferences using embedded YouTube video. | Persistent | HTML Local Storage |
| yt-remote-device-id | YouTube | Stores the user’s video player preferences using embedded YouTube video. | Persistent | HTML Local Storage |
| yt-remote-fast-check-period | YouTube | Stores the user’s video player preferences using embedded YouTube video. | Session | HTML Local Storage |
| yt-remote-session-app | YouTube | Stores the user’s video player preferences using embedded YouTube video. | Session | HTML Local Storage |
| yt-remote-session-name | YouTube | Stores the user’s video player preferences using embedded YouTube video. | Session | HTML Local Storage |
CHILDREN
Our Services are intended and designed for adults. As such when you access and use our Services we may ask you to confirm your age. If we discover that you are a minor or do not meet another age threshold we have applied we may take steps to limit, suspend, or terminate your access to the Services where we believe that to be necessary due to applicable regulatory or platform requirements, or to provide you with an appropriate experience. If your access to the Services is not suspended or terminated, we may alter or remove access to some parts of the Services in order to comply with applicable laws, regulations, and platform policies.
Information for Residents of the European Economic Area
The Services are hosted in _N/A_______ by _N/A________. See the privacy information at ____________.
This section of the Policy is relevant for those located in countries of the European Economic Area (EEA). As used in this Policy, “GDPR” means General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council).
Our legal bases under the GDPR for processing Your Information as discussed in this Policy include:
- the processing is necessary for the performance of a contract to provide you with our goods or services (GDPR Article 6, Section 1(b)); or
- the processing is necessary for legitimate interests we pursue in operating our business and providing products and services to you (GDPR Article 6, Section 1(f)).
Our legal bases under the GDPR for processing cookie data (discussed above) include:
- for processing necessary to carry out electronic communications with you or to provide certain functions desired by you; or if processing is pursuant to our legitimate interest in providing the technically error-free and optimized delivery of our Services, we may process the data in accordance with GDPR Article 6, Section 1(f); or
- for processing data related to cookies used for other purposes we may process the data in accordance with your consent (GDPR Article 6, Section 1(a)).
Log Files: Our Services, like most websites, gather certain information automatically and store it in log files, including information such as Internet protocol (IP) addresses, browser type, Internet service provider (ISP), operating system, date/time stamps, and web pages visited or accessed. We may combine this automatically collected information with other information we collect about you. It enables us to improve marketing, analytics, or site functionality or security. If we link such information with personally identifiable information in a manner that identifies a particular individual, then we treat all such information as personally identifiable information under this Policy.
Our legal basis under the GDPR for processing log file data includes:
- our legitimate interest in providing the technically error-free and optimized delivery of our Services in accordance with GDPR Article 6, Section 1(f).
Web Beacons: Our Services may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that allow us to count users who have visited certain pages, gauge the popularity of certain content, track users’ movements around the Services, gather demographic information about users, or collect related statistics.
Our legal bases under the GDPR for processing web beacon data include:
- our legitimate interest in providing the technically error-free and optimized delivery of our Services in accordance with GDPR Article 6, Section 1(f).
- for processing necessary to carry out electronic communications with you or to provide certain functions desired by you; or if processing is pursuant to our legitimate interest in providing the technically error-free and optimized delivery of our Services, we may process the data in accordance with GDPR Article 6, Section 1(f).
Persons whose Personal Data is governed by the GDPR and other laws have rights related to the processing of their data, as explained below. Where you have given us your consent to collect and use your Personal Data, you have the right to withdraw that consent at any time (without affecting the lawfulness of processing based on your consent before its withdrawal). Such requests must be submitted to us at [email protected], or in writing at Good Gaming Inc., 415 McFarlan Road, Suite 108, Kennett Square, PA. 19348, Attn: Legal.
The following rights are available to you:
The right to access Personal Data (GDPR Article 15). You have the right to obtain confirmation from us regarding whether we process Personal Data about you, and, if applicable, access to the Personal Data and certain information about how and why we process your Personal Data, including:
- the categories of personal information we have collected about you;
- the categories of sources from which the personal information is collected;
- the business or commercial purpose for collecting or selling personal information;
- the categories of third parties with whom the we share personal information; and
- the specific pieces of personal information we have collected about that you.
The right to rectification of Personal Data (GDPR Article 16). You have the right to rectification and/or completion if your Personal Data is incorrect or incomplete.
The right to be erasure (right to be forgotten) (GDPR Article 17). You have the right to obtain the erasure of your Personal Data where one of the following grounds applies:
- your Personal Data is no longer necessary in relation to the purpose for which it was collected or otherwise processed;
- you withdraw your previously given consent and we have no other legal ground for the processing;
- your Personal Data has been unlawfully processed;
- your Personal Data must be erased for compliance with a legal obligation; or
- based on your request for any reason or no reason.
The right to restrict processing of Personal Data (GDPR Article 18). You have the right to restrict processing of your data under the following conditions:
- the accuracy of the Personal Data is contested by you, for a period enabling us to verify the accuracy of the Personal Data;
- your Personal Data has been unlawfully processed and you request the restriction of processing instead of deletion;
- we no longer need the Personal Data for the purpose of the processing, but the Personal Data is required by you for the establishment, exercise, or defense of legal claims; or
- you have objected to processing pursuant to GDPR Article 21, Section 1 and it has not been determined whether our legitimate grounds override yours.
The right to object to processing of Personal Data (GDPR Article 21). You have the right to object to our processing of your Personal Data based on legitimate interests (GDPR Article 6, Section 1(f)), for the performance of a task carried out in the public interest (GDPR Article 6, Section 1(e)) or for direct marketing purposes.
The right to data portability (GDPR Article 20). You have the right to receive the Personal Data concerning you that you have provided to us in a structured, commonly-used, and machine-readable format. You also have the right to transmit those data to another controller without hindrance from us if:
- the processing is based on consent or on a contract pursuant to GDPR Article 6, Section 1(b); or
- The processing is carried out by automated means.
The right to lodge a complaint with a supervisory authority (GDPR Article 77). You have the right to lodge a complaint with the supervisory authority in the Member State of your habitual residence, place of work, or place of the alleged infringement.
